At ADVENTO Adventure Outdoors, we prioritize our customers and strive to provide the best possible service. We genuinely listen to our customer’s needs and feedback, and we use this information to make informed decisions.
Our New Zealand-based online store is committed to helping people safely and affordably connect with nature. We work hard to source quality gear for the outdoors and keep it in stock in our warehouse, ensuring that orders are fulfilled quickly and accurately. While we aim to ship all orders within one business day, there may be occasions when this is not possible.
We use overnight tracked postage, which usually results in orders arriving within 2 to 3 days of being placed. All our products are new and genuine, and we offer a full manufacturer warranty when applicable.
Our mission is simple: to provide you with the highest quality gear at the best possible prices, delivered to your door as quickly as possible. We welcome all outdoor enthusiasts, regardless of skill level or experience, to explore our products and services.
We appreciate all feedback from our customers and use it to continually improve our service and offerings. However, please note that we may not be able to implement all the suggestions or changes immediately.